We recommend reverting your security settings after installation of the software is complete. Double click on the installer file again and click the Open button when prompted. Select the option for Allow apps downloaded from: to Anywhereĥ. Click on the padlock icon at the lower-left corner to to enable you to make changes.ģ. To change this setting on Mac 10.9.2 through 10.11.x, please take the following steps:Ģ. In Mac OS X 10.9.2 and newer, there is a security setting that must be changed so that the downloaded installer can be opened. If you are certain you obtained the installer via official channels and thus wish to proceed with installation anyway, information on how to do so is below. If you wish to proceed with installation anyway If you continue to see this issue with the 'Allow apps downloaded from' option set to 'App Store and identified developers', please report this problem by emailing include the full name of the installer, when you downloaded it and the URL of the page you visited to download it from. Security settings affect your whole system. If you generally do not want to allow apps downloaded from anywhere except the App Store, then change the security settings back to the desired setting after you have finished installing your QIAGEN software. This is expected, and you can proceed with installing the software. You will see a message warning you that the software has been downloaded from the internet, and asking if you wish to open it.

With the above setting chosen, you should be able to install our software. We sign our software with a Developer ID from Apple. Choose 'App Store and identified developers' Click on the padlock icon at the lower-left corner to enable you to make changes.ģ. Go to System Preferences | Security & PrivacyĢ.

To install QIAGEN software, you need to allow apps downloaded from identified developers as well the Mac App Store.ĭo this by adjusting your security settings:ġ. Newer Mac systems include a security setting that can block the installation of apps downloaded from places other than the Mac App Store. You should eject the disk image' or that the software 'is damaged and can't be opened. saying the software 'is damaged and can't be opened. If you are working on Mac OS X 10.9.2 or newer, you may see a message about a software installer being damaged when you try to launch it. What does it mean if a Mac installer says it 'is damaged and can't be opened'?

Mac disk image cannot be opened